Swyft Filings: Building 300,000+ Businesses with Tier-1 Support from SupportZebra
High-Quality Customer Service at Lower Cost — Without the Trade-offs
In the world of business formation services, speed, clarity, and customer confidence are everything. Swyft Filings, a leading player in helping entrepreneurs launch over 300,000+ businesses, needed more than just affordable support — they needed a reliable, brand-aligned service partner who could elevate the customer experience while keeping operations lean.
Watch the full case study below and hear directly from Swyft leadership how SupportZebra helped turn retention and support into growth levers — not cost centers.
Permission granted for use. The video tells the story — this page sets the stage.
The Challenge: When “Outsourcing” Meant Sacrificing Quality
Before SupportZebra, Swyft Filings tried outsourcing customer support — and paid the price in service degradation and missed revenue.
By 2019, it was clear: scaling the business meant redefining retention, improving communication, and finding a partner who could move fast, stay aligned, and keep quality intact.
What Changed with SupportZebra
SupportZebra wasn’t just another vendor — they became part of the team. In just 90 days, the impact was measurable:
What Swyft Filings Had to Say
“SupportZebra consistently strives to provide that top-tier, world-class customer service with our clients — we’ve never seen that with any other service partners we’ve worked with.”
— J.G., Manager, Center
“SupportZebra makes Swyft’s priorities their own priorities.”
— D.W., Swyft Filings
Services Delivered by SupportZebra
Why It Works
SupportZebra blends North American-caliber customer experience with the cost-efficiency and culture of the Philippines. It’s not just about agents — it’s about outcomes:
Summary: Support That Feels Like a Natural Extension of the Brand
Swyft Filings found more than a cost-effective support provider. They found a long-term ally invested in their customer success, growth goals, and retention metrics.
Ready to see what real partnership feels like?
Let’s Talk
Whether you’re a startup scaling customer support or an enterprise rethinking retention, SupportZebra is ready to help.
