Trusted by hundreds of businesses and industries we serve – from small tech startups to Fortune 500 companies – to outsource customer experience including BPO, Customer Support, Technical Support, and Content Moderation.
What does it take to retain users on your SaaS product? You might think it takes great features, usability, reliability, user engagement or any number of other metrics. You’d be right, but there are two things that it takes more than anything else: trust and engagement.
E-Commerce & Retail
Having solid customer service is one of the most important aspects of e-commerce. In an era where customers demand convenience and availability at all times, it’s vital that businesses keep them satisfied by having a reliable customer service team. At SupportZebra, we make sure our team is there for your customers at all times.
FinTech & Financial Services
While it is unclear how cryptocurrency will fit into our daily lives, FinTech is already here! FinTech (Financial Technology) is changing the game when it comes to everything related to banking – loans, investments, personal finance management, payments, investments, insurance, investments, and much more.
Outsource your customer support no matter your industry and start scaling now.
See how our client, Iscential, cut staffing costs by 37%, increased productivity by 22% and freed up over 15 hours/week per agent. Learn more about how Support Zebra help rid backlogs of work and supported substantial growth for the company.