BlogKeep up on all the latest support outsourcing insights from SupportZebraLooking for more insights? Contact usRecent Articles Customer SupportUpdatesCall Center New Hires: 10 Red Flags to Watch Out For June 5, 2024Read more 0Customer SupportCall Center Protocols and SOPs: When Is It Okay to Hang Up on a Customer? June 3, 2024Read more 0Customer SupportThe Human Touch: Customer Service in Philippines Call Centers May 27, 2024Read more 0Updates2024 Guide to Healthcare BPO May 25, 2024Read more 0Customer SupportThe Myth of 24/7 Quality in Outsourced Live Chat Support May 23, 2024Read more 0Customer SupportHarnessing Filipino Cultural Strengths in Remote Team Management May 21, 2024Read more Customer SupportUpdatesEverything You Need to Know About Call Center Fraud and How to Stop Them May 19, 2024Read more Customer SupportUpdatesMastering Customer Service Recovery: A Guide for Businesses May 17, 2024Read more 0Customer SupportHow to Manage Your E-commerce Outsourcing Teams May 15, 2024Read more Updates2024 Business Process Outsourcing Industry Trends May 13, 2024Read more Customer SupportUpdatesAI in Customer Service: A Replacement for the Human Touch? May 11, 2024Read more UpdatesOutsourcing Back-Office Work vs. In-House Operations May 9, 2024Read more 1 2 3 … 9 10 Search Shape Recent Posts Top 5 Advantages of Working with a BPO SupportZebra Is SOC 2 Type 2 Certified and Here’s Why You Should Care Top 5 Myths About Outsourcing CategoriesBack-OfficeCase StudiesContent ModerationCustomer SupportTechnical SupportUpdatesSocial Links
0Customer SupportCall Center Protocols and SOPs: When Is It Okay to Hang Up on a Customer? June 3, 2024Read more
0Customer SupportHarnessing Filipino Cultural Strengths in Remote Team Management May 21, 2024Read more
Customer SupportUpdatesEverything You Need to Know About Call Center Fraud and How to Stop Them May 19, 2024Read more
Customer SupportUpdatesMastering Customer Service Recovery: A Guide for Businesses May 17, 2024Read more
Customer SupportUpdatesAI in Customer Service: A Replacement for the Human Touch? May 11, 2024Read more
