How AG1 Scaled Support Without Missing a Beat
From rapid product launches to evolving workflows, discover how our partner AG1 stayed fast, accurate, and customer-obsessed — all with SupportZebra’s help.
A 12-Year Partnership That Still Delivers Like Day One
When a world-class health supplement brand needed reliable, scalable customer support, they turned to SupportZebra. That was over a decade ago. Today, with customer demand, product changes, and operational updates happening at lightning speed, our client still gets best-in-class service performance — and their customers notice.
“Our efforts are so volatile… but this is never a barrier to success for SupportZebra.”
— Sr. Director, AG1
Real Stories, Real Stats
— Watch the AG1 Success Video
“AG1 shares how they maintained industry-leading CSAT and FRT while scaling from startup to global brand — with the same trusted support partner by their side.”
The Results That Speak Volumes
99.03% CSAT average
7s First Response Time (Chat)
7min First Response Time (Email)
98.21% Quality Assurance output
12+ years of uninterrupted service excellence
SupportZebra didn’t just meet KPIs — we helped redefine them.