Established in 2011
We’re Team Z
We build scalable, world-class customer support teams for SaaS and E-Commerce businesses.
What Makes Us Different
Customer Support from A to Z
What makes us different from other outsource partners? How do we retain 100% employee retention year after year? Our people and our company culture. Here, it’s not just about filling seats with an agent. In the Philippines, we pride ourselves on our positivity and a work-hard play-hard mentality. We have a deep love of life and family. When our Zebras become a member of your team – you (and your customers) become a part of that family. Like any family, we support one another in our personal and professional lives. As a result, our passionate team of Zebras truly care, going the extra mile to ensure customers receive nothing but love.
Our 'Heard' Mentality
Our team of high English-proficiency Zebras constantly train to improve their communication skills – in as many languages and communication channels as possible. We call it the “heard” mentality. Making sure customers feel “heard” and can “hear us” clearly, so languages become a bridge and not a barrier.
At SupportZebra, we believe difficult roads lead to beautiful destinations. We all come from different walks of life and each one of us has a unique story to tell. Our team of Zebras are dedicated to giving back to the community and are proud partners of the Make a Wish Foundation.