Content Moderation Outsourcing

24/7/365 Content Moderation Outsourcing, Content Review and Online Community Support

Outsource social content moderation to give you peace of mind and confidence in your brand’s social reputation and community. Our Zebras support a safe and open platform, so your customers stay confident in your brand.

Are your customers posting 5-star ratings by day and outlandish comments by night? A robust online social presence is the gateway between your customers and your brand – it should be treated with importance starting with guidelines and standards.

We handle moderation for platforms like Facebook, Instagram, LinkedIn, and more with our trained experts who moderate content based on your specific social presence and crafted online community. Our Zebras support a safe and open platform, so your customers stay confident in your brand.

24/7 online content review, social profile management and social media chat support

Fraud prevention, online transaction monitoring and user activity monitoring

Community management in compliance to your company and brand standards

Collect quality business intelligence efficiently with our Zebras who specialize in research and information gathering

Cross platform moderation

Full social media moderation and audience engagement for Facebook, Twitter, Instagram, internally managed forums and over 30 other major social platforms.

Improve your customer engagement by 200%

Create drive positive discussions and engagement with customers on social platforms to improve customer loyalty and stay in touch with their needs.

Custom Dashboards & Reporting

Get better social media insights with our custom-built dashboards and community performance metrics uniquely designed for SaaS and eCommerce companies.

The Leading Outsource Social Content Moderation Partner for SaaS & eCommerce.

Drop us your contact info to get the convo started

Grow faster, reduce overhead, and free up your team’s time. SupportZebra can onboard your business in just 15 days at a fraction of the cost of our largest competitors. Contact us for your free consultation.

How to Use Great Customer Support to Grow Your Brand

Now more than ever, frustrated consumers are airing their grievances on social media platforms than calling your toll-free number directly. Mitigate the risk and use these negative comments to your advantage by thoughtfully and promptly responding to them